Conditions of Sale

The terms of sale herein refers to purchases made on the site gioielleriaminottosilvano.com

The purchases are governed by current Italian law and in particular by Legislative Decree 6 September 2005 n. 206 (Consumer Code) and by Legislative Decree n.185 / 99 (implementing Directive 97/7 / EC on the protection of consumers in respect of distance contracts). The protection of confidentiality of personal data is guaranteed in accordance with the regulations of Decree No. 196 of June 30, 2003 (Consolidated data privacy). Confirming the order on the site, you confirm that I have read online, read and accept the terms of sale, allowing Silvano Jewellery Minotto to debit the total amount shown, including the contribution for the shipping costs.

How to buy

At the time of the order confirmation, the customer buys the products as described in the relevant tabs, at the price indicated on the site, in addition to taxes and contributions for shipping charges as shown on the purchase.
Customer summarizes the unit cost of each product ordered, the total cost when you purchase more products and related transport costs. After completing the purchase, the customer will receive an email indicating the date, the essential characteristics of the good, the indication of the price, terms of payment, delivery costs, and arrangements for withdrawal.
Jewellery Minotto Silvano accepts orders in the amount of existing limits in stock, so the acceptance of the order is subject to availability of stock of the products.

Payment methods

The payment of the purchased products and their shipping costs are paid by the customer at the time of the order confirmation, via one of the payment systems on the site.

Payment by Bank Transfer

By choosing to pay by bank transfer, at the conclusion of the order the customer receives a summary e-mail containing the data for the payment. The purpose of the payment must be specified order number, the product you purchase and the purchaser's name; in case of cancellation for non-acceptance of Jewellery Minotto Silvano, the amount will be refunded to your account.

Payment via PayPal system

By choosing to pay with PayPal, at the conclusion of the order the customer is directed towards its payment page. The amount of the order is debited from your PayPal account at the time the order is confirmed with an increase of 5% on the total amount to the commission of the system; in case of cancellation for non-acceptance of Jewellery Minotto Silvano, the amount will be refunded to customer's PayPal account.
At no time during the purchase process Jewellery Minotto Silvano is able to know the Customer's financial information: as there is no data transmission, there is the possibility that this data is intercepted. No archive of Jewellery Minotto Silvano contains or maintain such data.

Payment by Reload Postepay card (only up to 1.500,00euro payments)

By choosing to pay by Reload Postepay card at the conclusion of the order the customer receives a summary e-mail containing the data for the payment. After making the payment we invite you to forward us an email to info@gioielleriaminottosilvano.com indicating order number, date and time of payment; in case of cancellation for non-acceptance of Jewellery Minotto Silvano, the amount will be refunded on the same postpaid of recharging.

Delivery methods

Orders can be sent to Italy or abroad. The products will be sent by express courier, delivery will be made within three working days to Italy, four days to Italian islands and Calabria, four days to Austria, France, Germany, Spain. Delivery times are indicative and are in no way binding for Jewelry Minotto Silvano; They may vary in view of the order made (eg product availability) or for other reasons dependent on charge carriers of the expedition. Upon delivery, the customer is required to verify that the package is intact and corresponds to what is described in the accompanying document. In the event that there is a correspondence between the order and delivery the customer can exercise the right of withdrawal as required by the conditions of sale.

product warranty

On products purchased by the customer applies the manufacturer's warranty, as required by law. This guarantee will apply to products that present lack of conformity not evident at the time of purchase, provided the product is used properly and with due diligence and that respecting its destination and as provided in any documentation, compliance with the various rules therein.

Right of withdrawal and replacement of the product

The customer has the right to terminate the contract within 10 working days from receipt of goods, receiving a refund equal to the price of the returned products, net of costs.
To exercise the withdrawal, the customer must:

communicate its intention to terminate the purchase by mail at info@gioielleriaminottosilvano.com contract within 10 working days from receipt of the product, indicating the order number (found in the received email order summary) and a phone number which will be contacted.
enter the product intact and complete with all that was included in the original packaging, into white plastic envelope that is inside the envelope received, bringing the outside precise indication of the sender (name, address, email address and contact details telephone) and the order number.
wait to be contacted to agree the date of withdrawal and to receive any additional information.
After receiving and checking the integrity of the product made, the customer will be refunded the price of the product purchased. The refund amount does not include the transport costs incurred for delivery, except in case of our responsibilities established for the product is defective and / or delay in delivery. This amount will be refunded by crediting your credit card or PayPal. In the event that there is a correspondence between the recipient of the products indicated in the order form and who made the payment of the sums due for their purchase, refund your money will be against those who made the payment.

The customer can also request the replacement of a ring of wrong measurement, in this way:

send an email with the subject "replacement required" at info@gioielleriaminottosilvano.com within 10 working days from receipt of product, indicating: the new ring size, the order number (found in the order summary received email) and a telephone number at which you will be contacted.
enter the product intact and complete with all that was included in the original packaging, into white plastic envelope that is inside the envelope received, bringing the outside: words "replacement demand", precise indication of the new measure of 'ring, the sender (name, address, email address and telephone number) and the order number.
wait to be contacted to agree the date of withdrawal and to receive any additional information.
After receiving and checking the integrity of the product made, the customer will be sent the replacement product, without further expenses on their part; you can request a replacement with free shipping only once for each order.

NOT ACCEPT RETURNS OF PRODUCTS IN OUTLET UNLESS DEFECTS 'PRODUCT

Assistance service

For any information on the purchase, the customer can contact the Customer Service by sending an email to: info@gioielleriaminottosilvano.com

Jurisdiction

This contract is governed by Italian law.
The jurisdiction to settle any civil litigation is to Treviso.